Privacy Policy

1. Introduction

Tea Ledger ("we", "us", "our") is committed to protecting the personal information of individuals who interact with our services, website, and educational programmes. This policy explains what personal data we collect, how we use it, and the rights available to you under applicable law, including the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").

Our registered address is 13/F, Kinwick Centre, 32 Hollywood Road, Central, Hong Kong. Questions regarding this policy may be directed to [email protected].

2. Data We Collect

2.1 Information You Provide

• Name and contact details (email address, telephone number) submitted via our enquiry form
• Any additional information you include in the message field of the enquiry form
• Enrolment information provided when registering for a course
• Written reflections and course materials produced during participation (held securely and not shared)

2.2 Information Collected Automatically

• Technical data such as browser type, IP address, and pages visited, collected via analytics tools
• Cookie preferences and session identifiers

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• Responding to enquiries — to answer questions about our courses and services
• Course administration — to manage enrolment, session scheduling, and materials delivery
• Programme follow-up — to arrange the post-completion session included with each course
• Service improvement — to understand how our website is used, through anonymised analytics
• Legal compliance — to meet obligations under applicable Hong Kong law

We do not use personal data for automated decision-making, profiling, or any form of direct marketing without your explicit consent.

4. Legal Basis for Processing

Under the PDPO, we process personal data on the basis of: your consent when submitting the enquiry form; the performance of a contract when you enrol in a course; and our legitimate interests in improving our services and responding to enquiries, balanced against your privacy rights.

5. Data Retention

Enquiry data is retained for up to 12 months from the date of receipt. Enrolment and programme records are retained for 3 years following the completion of a course, to allow for follow-up and course history reference. You may request deletion of your data at any time, subject to any legal retention requirements.

6. Data Sharing

We do not sell personal data. We may share data with trusted service providers who assist with website hosting and email delivery, under confidentiality obligations. We do not share personal data with financial product providers, advertisers, or any third party for commercial purposes.

If required by law or order of a Hong Kong court, we may disclose personal data to the relevant authority.

7. Data Security

• Data is held on secure, encrypted servers located in Hong Kong or equivalent jurisdictions
• Access to personal data is restricted to authorised Tea Ledger staff
• Our website uses HTTPS encryption for data transmission
• In the event of a data breach that may affect your rights, we will notify you promptly and report to the Office of the Privacy Commissioner for Personal Data (PCPD) as required

8. Cookies

We use cookies on our website to support basic functionality and, where consented, to gather anonymised analytics. For full details, please see our Cookie Policy. You can manage your cookie preferences at any time via the Cookie Policy page.

9. Your Rights

Under the PDPO and applicable law, you have the right to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (subject to legal retention obligations)
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD), Hong Kong

To exercise any of these rights, please write to us at [email protected]. We will respond within 40 days as required by the PDPO.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Children's Privacy

Tea Ledger courses are designed for adults 40 years of age and above. We do not knowingly collect personal data from individuals under 18. If we become aware that data has been submitted by a minor, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after a change constitutes acceptance of the updated policy.

13. Contact

For any questions about this Privacy Policy or how your data is handled:

• Email: [email protected]
• Address: Tea Ledger, 13/F, Kinwick Centre, 32 Hollywood Road, Central, Hong Kong
• Telephone: +852 2815 6394